Hello Linda,
Thank you for you order, and thank you for choosing CTA. Thanks also for your feedback, and thank you for speaking with me today.
We're glad you liked the Large Shoulder Bag - Women's Ministry Leadership. I'm glad you were able to resolve the zipper issue you experienced, and that the bag is fine now. Again, if you would like us to replace the bag please just let us know.
We want to make sure you are happy with your purchase. Please let us know if we can be of further assistance, and we look forward to serving you soon.
Blessings,
Your friends at CTA
800-999-1874