Over the shoulder Canvas Tote
The bag’s quality does not match the other products I have ordered from your company. It is cheaply made and the coloring of the product handles and piping are faded.
CTA, Inc.
Shirley,
Thank you for your order. We truly appreciate you choosing CTA, and we're glad you are pleased with your CTA purchases!
We're sorry that the Canvas Tote Bag did not meet your expectations. You mentioned that you did not like the quality and the accent coloring. It is a heavy duty casual tote, and we have not had any other complaints on it.
We want to resolve this to your satisfaction as quickly as possible and are looking forward to working with you.
We do accept returns if needed. You may request a refund or replace your selection with another item if you prefer. We want to make sure you are happy with your purchase.
Please let us know if we can be of further assistance, and we look forward to serving you again soon.
Thank you for the opportunity to serve you.
Blessings,
Your friends at CTA
800-999-1874