photo on website was deceiving
It's pretty but I thought I ordered black. When I reached out to the company they were quick to respond but informed me that I had seen a photo taken in the dark and it only comes in white. Good customer service but the photo was deceiving.
Thank you for choosing CTA. We're sorry you were unhappy with your purchase, and we want to do everything we can to correct this for you. You mentioned that you thought the lanterns you ordered were black.
The lantern is white, and it is pictured in both bright lighting, and in darkness to display the shadow effect.
We apologize for the confusion, and we would like the opportunity to replace your lanterns with another item if you prefer. We want you to be happy with your purchase.
Please let us know if we can be of further assistance, and we look forward to serving you soon.
Your friends at CTA