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Shipping Information

Shipping begins with CTA’s processing of your order. Allow 2 business days to complete the processing of your order, then add the appropriate shipping transit times as outlined below. Business days do not include weekends or holidays.

* Shipments to AK, HI, Guam, Puerto Rico, U.S. Virgin Islands vary based on carrier charges. Calculation for Standard Shipping charge is available at checkout. Customers requiring expedited delivery will be contacted with a shipping quote after submitting their online order.

Standard Shipping (Up to 7 business days)

Standard Shipping means that after 2 business days processing time, your package will be in transit for up to 5 business days after it is shipped from our facility in Fenton, MO. The main factor affecting transit range is how close or far your location is from our Fenton facility.

2nd Day and Next Day (Expedited) Shipping

Selecting 2nd Day or Next Day shipping is a speedy way to get your order, however it doesn’t mean you will receive your order in one or two days.
If your expedited order is placed by 12:00 NOON Central Time, we will process and ship your order the same day. Orders received after NOON will be processed and shipped the next business day.

Please keep in mind there is no weekend delivery for 2nd Day and Next Day packages, so it is possible that an order received by our shipping carrier on a Friday afternoon may not be processed by the carrier until Monday and delivered on Tuesday or Wednesday (for 2nd Day).

Out of Stock Items (Backordered Items)

We prefer to ship your order complete, however, if you need the in stock items prior to the out of stock item availability date, choose “ship immediately those items that are available” while you are on the Verify & Checkout Page (Step 2). If you would like your order to ship complete, choose “ship all items at once when available” while you are on the Verify & Checkout Page (step 2). If you need additional information regarding an out-of-stock product, please chat, email (CustomerService@ctainc.com) or call us at 1-800-999-1874 Monday –Friday, 8am-5pm Central Time.

International Shipping Charges and Quotes

CTA delivers to all countries except the countries with which the U.S. does not maintain diplomatic relations.

All shipping charges to international addresses are by email quote only. When you submit your order online it will process your product total only. We will email you with shipping costs and options for approval before shipping the package. Email correspondence concerning international orders is CustomerService@ctainc.com. All shipping charges to international addresses are figured by weight and by the country of destination. All cost amounts stated are in U.S. dollars.